AI App · Customer Support & Chat
Ferndesk for Small Business
A help center that an AI agent keeps up to date.
What Ferndesk does
Ferndesk hosts a customizable, SEO-friendly help center with an AI agent that checks articles against your product, support tickets and recent releases, then drafts fixes for content that is missing or out of date.
Best for
- Software businesses
- Teams that ship updates often
- Small support teams
How small businesses use Ferndesk
- Find and fix outdated help articles
- Draft docs for a new feature
- Answer customer questions from the help center
Ferndesk: common questions
Who should use Ferndesk?
Ferndesk suits software businesses, teams that ship updates often and small support teams.
When should you choose something else instead of Ferndesk?
Ferndesk is a help center, so you still need a separate chat or ticketing tool for live support. If that matters for your business, compare other options such as Tidio, Chatbase and Fin by Intercom.
Is Ferndesk free?
Ferndesk pricing: Paid plans; free trial. Pricing changes often, so confirm current plans on the official website before you buy.
Other options in Customer Support & Chat
Tidio
TidioLive chat and AI chatbot for small online businesses.
Chatbase
ChatbaseBuild AI agents trained on your content for website chat and support.
Fin by Intercom
IntercomAI customer service agent that resolves conversations across channels.
Open-source omnichannel support inbox with an AI assistant.
Zendesk AI
ZendeskHelpdesk with AI agents, agent copilot and ticket triage.
CustomGPT.ai
CustomGPT.aiNo-code AI chatbots that answer from your own content with citations.