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AI App · E-commerce

Yuma AI for Small Business

AI support agents for Shopify stores across email, chat and phone.

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What Yuma AI does

Yuma AI automates customer support for online stores, resolving tickets and taking actions in your store such as order changes. The same agent can answer phone calls with the knowledge and rules you set up for email and chat.

Best for

  • Shopify merchants
  • Stores with many repeat questions
  • Support teams of one to ten

How small businesses use Yuma AI

  • Answer where-is-my-order requests
  • Edit or cancel orders by request
  • Handle support phone calls

Yuma AI: common questions

Who should use Yuma AI?

Yuma AI suits shopify merchants, stores with many repeat questions and support teams of one to ten.

When should you choose something else instead of Yuma AI?

Pricing is usage-based, so costs grow with ticket volume. If that matters for your business, compare other options such as Shopify Magic, Gorgias and Photoroom.

Is Yuma AI free?

Yuma AI pricing: Usage-based paid plans; free trial. Pricing changes often, so confirm current plans on the official website before you buy.

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