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AI App · E-commerce

Gorgias for Small Business

AI helpdesk built for Shopify and e-commerce brands.

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What Gorgias does

Gorgias is a customer service platform for online stores that pulls order data into every ticket and uses an AI agent to answer questions, process common requests and recommend products.

Best for

  • Shopify stores
  • Order and returns questions
  • Turning support into sales

How small businesses use Gorgias

  • Automate order status replies
  • Handle return requests
  • Answer product questions on chat

Gorgias: common questions

Who should use Gorgias?

Gorgias suits shopify stores, order and returns questions and turning support into sales.

When should you choose something else instead of Gorgias?

Gorgias is built for online stores and priced by ticket volume, so costs rise as support grows. If that matters for your business, compare other options such as Shopify Magic, Photoroom and Claid.ai.

Is Gorgias free?

Gorgias pricing: Paid plans by ticket volume. Pricing changes often, so confirm current plans on the official website before you buy.

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